Post by Admin on May 28, 2020 17:41:36 GMT
InfoPrint Manager V4.8 End of Software Maintenance Service and Support – Replacement Available
Overview
InfoPrint Manager V4.8 is being Withdrawn from Software Maintenance Service and Support on February 26, 2021.
Once maintenance service and support are withdrawn, Ricoh no longer provides any support, such as assistance for installation, usage (how-to) or code defect related questions for that version and release level.
In order to continue to be eligible for this assistance under your Software Maintenance Agreement, the eligible software must be at the current version and release levels, which is available to you under your active Software Maintenance Agreement.
Therefore, in order to maintain your eligibility for this assistance, Ricoh requires that you upgrade to the most current version and release level prior to the withdrawal of support for a given version.
Ricoh publishes the notification of service withdrawal on our web site at least 12 months prior to its effective date, so you have an entire year to plan your upgrade to the most current version and release level. The website is at info.rpp.ricoh-usa.com/help/index.jsp under the link for “Customer Reference Documents”.
Overview
InfoPrint Manager V4.8 is being Withdrawn from Software Maintenance Service and Support on February 26, 2021.
Once maintenance service and support are withdrawn, Ricoh no longer provides any support, such as assistance for installation, usage (how-to) or code defect related questions for that version and release level.
In order to continue to be eligible for this assistance under your Software Maintenance Agreement, the eligible software must be at the current version and release levels, which is available to you under your active Software Maintenance Agreement.
Therefore, in order to maintain your eligibility for this assistance, Ricoh requires that you upgrade to the most current version and release level prior to the withdrawal of support for a given version.
Ricoh publishes the notification of service withdrawal on our web site at least 12 months prior to its effective date, so you have an entire year to plan your upgrade to the most current version and release level. The website is at info.rpp.ricoh-usa.com/help/index.jsp under the link for “Customer Reference Documents”.